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HR glossary

Performance Review

A performance review is a periodic, documented assessment of how an employee has performed against agreed objectives, usually feeding pay, promotion and development decisions.

Also known as: appraisal, performance appraisal, review cycle

The familiar annual form is only one shape it takes. A review cycle has a period it covers, a set of participants, a rating scale and a decision it produces — and organisations increasingly run shorter cycles because a twelve-month memory is not evidence.

What separates a useful review from a ritual is what it is scored against. A review built on objectives set at the start of the period, or on measures the business already tracks, produces a conversation about facts. One built on a manager's recollection produces a conversation about the manager.

Calibration is the step most often skipped and most often needed. Ratings from different managers are not comparable until they have been compared: one lenient and one severe manager will otherwise decide two people's years differently for the same performance. Calibrating before ratings are published is what makes the outcome defensible.

Feedback from peers and reports — a 360 — widens the evidence beyond the single person who happens to sit above someone in the hierarchy. It is more work and it produces a materially different picture for anyone whose manager sees only a fraction of their work.

Handled in SignHR

Performance Management

Performance management software — KPI scorecards, review cycles with calibration, goals and OKRs, 360 feedback, PIPs and recognition in one HR platform.

See performance management

In their words

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Sneha Kulkarni

Lab Operations Manager · Krishna Diagnostics

Our crew just ask the assistant about their shift or pay now, and it answers correctly with the policy attached — even on a 500-person event day.

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Neha Agarwal

Head of People · Memora Events

Every engagement is on one board now — I can see what's due and who owns it without calling a meeting.

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Rahul Deshpande

Delivery Lead · Krishna Consultancy Services

Every field punch is on the map now, inside the collection area or not — the argument about who was where just ended.

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Imran Shaikh

Field Supervisor · Krishna Diagnostics

I can see headcount and attendance for every event in real time. The report I used to spend a day on takes minutes.

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Vivek Menon

Operations Lead · Memora Events

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